I used sysinternals process explorer and found that the system process process id 4 keeps a handle open for \device\harddisk1. I have backed it up and using du tried to erase it by both highlighting the drive identifier and the name in both cases, whether i try to erase disk or set it to erase to one partition, i get a message. The unit sits on my small desk and this is the second one to go out. Help, i cant access my wd passport 1tb external hd. In my experience there is no better hard drive than western digital black series. How to safely eject my book drive without smartware. Cant empty trash or eject disk because finder is using files. This western digital my book pro external raid enclosure features two 5 tb wd black series hard drives. This is happening quite a bit and i just bought it.
Cant eject external hard drive on windows 10 appuals. I often find it difficult to eject the latter from my computer. On xp, it is almost always windows explorer locking things up, even if the selected drive in explorer window is not the usb drive. Open a new finder window by clicking on the icon in the dock. I try to safely eject from the wd utility and it doesn t work. Just now, for example, i tried to eject it and received the message this device is currently in use. If you dont see the safely remove hardware icon, click the show hidden icons arrow in the system tray to display all icons in the notification area. Cannot eject passport from pc wd portable drives wd. Each drive is rated for 7200 rpm and has 128 mb of cache. Eject the drive and disconnect and reconnect the cable. Oct 25, 2017 look for the safely remove hardware icon on the taskbar. I bought a western digital external hard drive the other day, and have since been transferring files onto it from my desktop computer.
What to do when your external hard drive wont show up pcmag. It always says that it is being used by another program. Downloadsdownload drivers, software, and updates for your wd product. Wd cant force another program to stop what its doing. My book drive, with the wd backup, wd drive utilities, and wd security software.
You can reinsert the thumbdrive and reformat it like any other disk by opening my computer, rightclicking on that drive, and selecting format. For some reason, i cannot eject my wd passport external hard drive on my mac os x 10. I cant eject this flash drive or external hard drive pcworld. This is a partition on the my book drive that contains the software that will allow you to unlock the drive. Whenever i try to eject it using the safely remove hardware and eject media function, even though there are no applications running, no folders open, every file is closed.
When i click on the disk icon i get the following window. It is important to note that once you eject the external hard drive, it will appear as offline. It says the device cannot be stopped right now and try to stop again later eventhough i close down all the relevant windows and stop all file transferring. Wd cant provide any workaround for an oslevel shortcoming. When the backup completes, i rightclick on the icon representing the hard drive and select eject gdrive mini. The external hard drive will automatically power on.
Rightclick on your external hard drive and select eject. Jun 22, 2015 the whole point of external usbconnected storage is that you can easily unplug it, but windowss eject mass storage option balks sometimes. I already closed every program on my computer, used the commandoptionescape command to. It shows this device is currently in use when there isnt any file or program accessing it. I only have one password protected file, and it is a ms word file with all my online passwords, and other personal info in it. Switching from mac to pc has in some regard been not difficult, but there are difficult moments a recurring problem with pretty much all my external drives is that i frequently can t eject them because a program is using it. Close any programs or windows that might be using the device and then try again. Locate the icon assigned to western digital my passport drive and rightclick the connected drive icon and click format in the popup menu. My usb eject problems arent really solved, but thanks to the usb safely remove tool that scottw recommended, i have learned what is blocking the ejection.
Sometimes, there will be a need to learn how to reformat my passport for mac, so once youre acquainted with formatting, you should enlighten yourself on how to reformat wd my passport for mac. Jan 17, 2018 how to make external hard drive work with mac and pc set up guidehow to use hdhow to use hd duration. How to use a my book external hard drive techwalla. I cant safely remove my wd external hard drive when i try to safely remove my book external hard drive there is a long delay 30 seconds and then i get the message saying the device could not be removed. When i click the eject my passport, i get an error message windows is unable to stop the. Select the file system from the dropdown list, which is available in the format expansion and choose either exfat or fat32. Sep 06, 2019 right click on the file icon of your wd my passport drive there.
When i cant eject an hdd because its in use, i usually find closing task manager solves the. The backup just finished and when i went to go eject the drive i couldnt find an option to do so. Tips for getting started with the wd my book backup drive. Mar 08, 2020 rightclick on your external hard drive and select eject. Hi, i have just purchased a wd my book with the wd discovery software. While the standard window eject usb drive tray icon does work, it does not really turn off the drive white lamp still on, disk noise audible. Wait till the icon disappears and the flickering on the drive stops. It says it cant be ejected because one or more programs is using it but i have closed all programs. My computer wont let me eject the hard drive though, even after closing all folders and programs, and restarting the computer. Im using wd my book for mac and when i eject it it comes up with the following. Resist the urge to yank out the drive and try one of. Wd 12tb my book pro professional raid storage thunderbolt. Connect the my book external hard drive to your mac computer using a usb cable. I just right click on it in my computer, click eject, and.
I keep getting a message saying that it can t be ejected because one or more programs may be using it. It says it can t be ejected because one or more programs is using it but i have closed all programs. I shut down all programs that might possibly be using it, and the message still persists. Click the safely remove icon in your windows system tray to view the devices you can eject. This article explains how to perform a backup to a my cloud, wd sentinel or my book. Wont it cause things like registry errors and the like. I can t safely remove my wd external hard drive when i try to safely remove my book external hard drive there is a long delay 30 seconds and then i get the message saying the device could not be removed. How do i safely remove usb hardware drives, when it. It certainly can wd cant provide any workaround for an oslevel shortcoming. I just bought a 1tb wd passport in order to start backing up everything on my laptop. This is an update on my impressions of the extracted wd green hdd from the my book. I was doing a windows update and poof, wont boot up.
It seemed quite simple to set up and i selected 4 drives that require backing up, but when i press back up it took 4 minutes to finish and only backed up about 3 folders on my c. Either doubleclick the computer icon on the desktop, or open the start menu and choose computer. Manage your connected wd devices like my passport, my book, and my cloud home drives. Solved trouble ejecting wd external hard drive windows. Spent hours in the phone pressing power buttons and tried two power supplies. If you try to eject an external hard drive on the mac but it says it is in use then you need to give this fix a try. Therefore, the next time you want to use the drive on your system, make sure to change the status to online in disk management. I do manual, not automatic, time machine backups, while running lion and using an external hard drive attached to my imac.
If you can t find the safely remove hardware icon, press and hold or rightclick the taskbar and select taskbar settings. Aug 18, 2010 im having frequent failure in safely remove my wd my book essential 2tb. My 2tb ultra passport wont let me safely eject from my pc which is running windows 10, i keep. Insert the my book power adapter into the back of the hard drive, and plug the other end into a standard electrical outlet. If you arent, open my computer and look for a cd drive called wd unlocker. The data recovery tool in question supports all western digital hard disk drives, such as my book pro, my book, wd elements, my book studio, etc. If you aren t, open my computer and look for a cd drive called wd unlocker. Anyone else having problems ejecting external drives after the latest windows update. How to solve my wd hard drive not recognized in windows 10. Ive noticed that if i let my computer go into sleep mode that the drive stops spinning.
I try to eject by going to my computer, right clicking on the drive, and ejecting from there. Cannot access wd my passport external hard drive wd. I read somewhere that as long as it isnt transferring files, it is ok to remove the usb chord. After uninstalling smartware now using the pure sas driver, i dont see any problem but one.
I just got a new 1tb ssd from my company and its having the same problems all of my other wd. Mar 29, 2012 when windows tells you that you can t safely remove a flash drive or other external storage media, it asks you to close any programs or windows that might be using the device, and then try again. Sep 16, 2011 you just can t access that data anymore. At this point, i can only conclude that this characteristic is the default for the wd green and by extension, the my book. What is and how to access a wd product dashboard this article explains the purpose of a dashboard. Wd my passport for mac wont mount on apple community. Press and hold or rightclick the icon and select the hardware you want to remove.
Hold poweron button down continuously until computer powers off should take about 6 seconds restart after login, empty trash eject disks. I keep getting a message saying that it cant be ejected because one or more programs may be using it. In the list of devices, choose the device you want to remove. Aug 14, 2017 it certainly can wd cant provide any workaround for an oslevel shortcoming. Hi, i have a 500gb my passport, using it on a windows 7 system. Can t eject wd external hard drive for some reason, i cannot eject my wd passport external hard drive on my mac os x 10. If you set the security password on the drive, you will be prompted for it if you connect the drive to a different computer. Why wont my computer let me eject my external hard drive. Probably not since i dont lock things so i cant get locked out. Before i could eject the western digital my book for mac i had to shut down my computer then unplug external hard drive and unplug usb then plug them both back in again. Cannot safely remove external drives windows 10 forums.
Wd external hard drive wont safely remove or eject from. At the risk of stating the obvious as you didnt say youve tried this, have you fully shutdown your mac and then rebooted to. The problem does not normally occur with other usb memory devices, so the problem occurs because of the way this wd program interacts with os. The disk wdharddrive wasnt ejected because one or more. External hd cannot eject pc hard drive appears to be accessing it. Wd my book 2tb shows up in device manager but doesnt open. I cant safely remove my wd external hard drive microsoft. Even in my internal mount, the wd green still exhibits the 5second spinup routine if left idle for too long. Windows can t stop your wd my book 1 usb device device because a program is still using it. Sometimes i simply wait for half an hour, read some articles, try again. My usb eject problems aren t really solved, but thanks to the usb safely remove tool that scottw recommended, i have learned what is blocking the ejection.
Using disk utility to erase diskwon apple community. Using disk utility to erase diskwon t unmount i have a macpro and 4 drives inside it, one of which i needwant to erase. Wd my passport is sold with a file system called ntfs new technology file system. External hard drive wont eject normally i do manual, not automatic, time machine backups, while running lion and using an external hard drive attached to my imac. Nov, 2008 before i could eject the western digital my book for mac i had to shut down my computer then unplug external hard drive and unplug usb then plug them both back in again. At first i can t eject my hd, before this it work normally, below some image and description on my situation now 1 im trying to open disk management to check my wd passport status, i try to do initialize and this. If your product is not listed above, please visit the product page. Easily use your wd my passport for mac and windows in 7 steps. Safely remove your backup plus desktop from your computer. Why can i not open my external wd passport hard drive.
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